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Department of Consumer Affairs Highlights Mediation Efforts

Consumers help drive a California economy that ranks as the world's sixth largest. But what can a consumer do if a good deal goes bad? For thousands of California consumers, the answer is the Department of Consumer Affairs' Complaint Mediation Program or similar programs statewide.

To showcase the California Department of Consumer Affairs (DCA) Complaint Mediation Program and other complaint resolution programs, Governor Arnold Schwarzenegger has designated March 19-25 as "California Mediation Week." DCA is highlighting Mediation Week with local outreach events throughout the state.

Maybe a repair shop didn't fix a customer's TV or computer correctly. Perhaps their last visit for vehicle service didn't have the results they expected, or they didn't receive every piece of upholstered furniture they ordered. In cases like these, the California Department of Consumer Affairs' Complaint Mediation Program tries to help consumers and businesses resolve their disagreement.

"When disagreements arise, consumers and businesses need to find middle ground and work out a resolution to the issue that works for both sides. Mediation programs provide the forum and trained staff to try and make this happen," said Consumer Affairs Director Charlene Zettel. Read more at dca.ca.gov
 

Contact a Mediation Lawyer now for a free case review.

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Contact a Mediation Attorney for the following California cities:

  • Antioch
  • Bell
  • Hawthorne
  • Long Beach
  • Los Angeles
  • Norwalk
  • Oceanside
  • Pacoima
  • Santa Ana
  • South Gate
  • Norwalk
  • Oceanside
  • Oxnard
  • Pacoima
  • Pittsburg
  • Santa Ana
  • South Gate
  • Sylmar
  • Watsonville
  • Westminster
  • Fremont
  • Fresno
  • Hawthorne
  • Hayward
  • Hesperia
  • Huntington Beach
  • Huntington Park
  • Indio
  • La Habra
  • La Puente
  • Laguna Niguel
  • Lake Forest
  • Lancaster
  • Livermore
  • Long Beach
  • Los Angeles
  • Lynwood
  • Merced
  • Milpitas
  • Montebello
  • Moreno Valley
  • Napa
  • North Hollywood
  • Norwalk
  • Oceanside
  • Ontario
  • Oxnard
  • Pacoima
  • Palmdale
  • Panorama City
  • Pico Rivera
  • Pittsburg
  • Pomona
  • Porterville
  • Reseda
  • Rialto
  • Riverside
  • Rosemead
  • Sacramento
  • Salinas
  • San Diego
  • San Francisco
  • San Jose
  • San Pedro
  • Santa Ana
  • Simi Valley
  • South Gate
  • South San Francisco
  • Sylmar
  • Tulare
  • Union City
  • Vacaville
  • Victorville
  • Vista
  • Watsonville
  • Westminster

Contact a Mediation Lawyer now for a free case review.

 

 
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  Did You Know?
 

Court litigation divorces cost more.

In a recent study, couples choosing to dissolve their marriage in court showed that they spent an average of 134% more than couples who chose a mediator to solve their divorce dispute

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Mediation is neutral and fair.

Both parties have an equal say in the process. They decide the terms of the settlement and the mediator negotiates what they want. Neither party is determined guilty or innocent.

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Mediation enhances communication.

Mediation provides confidential and a neutral setting in which the parties can discuss their viewpoints on the underlying dispute. Improving communication can lead to mutually satisfactory dispute resolutions.

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Mediation is a Win Win situation.

Independent study and survey showed 96 percent of all respondents and 91 percent of all mediating parties who used mediation would use the process again.

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